Frequently Asked Questions

Everything you need to know about your gear and our service.

How long does shipping take for my order?

Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy for performance gear?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please note that customized equipment or items showing signs of use cannot be returned.

Do you offer international shipping?

Yes, we ship our products worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location and the weight of the items.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package once it has shipped?

Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

Are your cleaning products safe for all types of equipment?

Our specialized cleaning solutions are designed to be safe and effective for high-performance sports gear; however, we always recommend testing a small, inconspicuous area first.